Privacy Policy
1. Who we are
Optima Lab (https://optimalab.io) provides cookie and privacy law compliance audits, a consent banner, a tracker scanner, and a privacy policy generator. This policy explains what information we collect from visitors to our own site and how we use it. It does not cover the draft policies our Policy Generator produces for a client's own site.
2. Information we collect
- Contact details you submit through our inquiry form or issue picker: name, work email, company, and message.
- Your email address if you subscribe to our newsletter.
- The URL you submit to our free scanner, processed to run that scan.
- Standard technical data such as IP address, browser type, and pages visited, collected via [ANALYTICS VENDOR] once you consent to Statistics cookies.
See our Cookie Policy for the specific cookies involved.
3. How we use this information
- To respond to inquiries and schedule audit calls.
- To deliver the service you signed up for (audit, banner, scanner, or policy draft).
- To send updates you've opted into, and never anything else.
- To understand how the site is used, so we can improve it.
- To meet our own legal and recordkeeping obligations.
4. Third-party vendors
We rely on a small number of vendors to run this site and respond to inquiries, including [EMAIL / CRM VENDOR] for lead handling and [ANALYTICS VENDOR] for traffic statistics. We do not sell personal information.
5. Data retention
We keep inquiry and contact records for as long as needed to respond to you and maintain our own business records, generally no longer than [RETENTION PERIOD].
6. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications at any time. We do not sell or share personal information for cross-context behavioral advertising. To exercise any of these rights, contact us using the details below.
7. Security
We use reasonable technical and organizational safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's privacy
This site is not directed at children, and we do not knowingly collect information from anyone under 13.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by a new effective date at the top of this page.
10. Contact us
Questions about this policy can be sent to info@optimabags.com or [BUSINESS MAILING ADDRESS].